Returns & Exchanges

We want you to love your brighter smile, which is why we offer a 60-day Money Back Guarantee on all Smileactives products. If you are not completely satisfied with your results, simply return the containers—even if they are empty—for a full refund of the purchase price, less shipping and handling.

Return Process

• 1.
  Contact Support

  Reach out to our customer service team via phone or email within 60 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Item

  Securely pack your Smileactives products in their original packaging or a sturdy box, ensuring you include your full name, order number, and the RMA number inside the package.

• 3.
  Ship the Return

  Affix the provided return label or address the package to our fulfillment center; we recommend using a trackable shipping method to ensure your return arrives safely.

• 4.
  Receive Your Refund

  Once our warehouse receives and processes your return, a refund for the purchase price will be issued to your original method of payment within 7-10 business days.